How to Get More from your CPA
(or other professionals!)

Value is a word repeatedly used these days and of course, getting the best value in professional services is very important to all of us. Here are a few ideas for you on how you can get more value from your CPA (or, for that matter, most any professional).

Be Ready when the CPA arrives!

Have everything your CPA will need ready when he comes in for the monthly or quarterly work. Searching for information when he is there is a time-waster.

Give him accurate information.

Doing something over because the information was incorrect at the start is a waste of time and effort.  Give your CPA the right information, the first time.

Your accountant can’t be as effective with partial data: give him the whole scoop.

If you can't confide in your accountant, maybe it is time to change accountants.   Partial information falls under the heading of inaccurate information.

Ask Before you Complete an important transaction or the fiscal year!

I might be good at income taxes and accounting, but I am not that good of a mind reader.  I really can't serve my clients as well as I could serve them unless they consult with me before important transactions are entered into.  Don't keep secrets.

Attention to tax as well as economic considerations is within the sphere of influence of your CPA.  Let him know what you are contemplating before the transaction is completed. Waiting till "tax time" may cause you to experience an expensive surprise! About three months before the end of your fiscal year is a good time to huddle with your CPA to discuss your profit picture. Waiting till three months after the year end is not the way to get the best value from your accountant.

Use the Information He Generates

Financial statements, tax projections and other reports that your accountant prepares for you should be read and understood by you. If you just place them in a desk drawer you are not making use of the information available to run your business better. If you don’t need the reports, then don’t ask for them. But if you just can’t understand them, ask your CPA to explain them to you (in language you can understand).

Make sure your accountant understands your business.

Send him newsletters, trade journal articles, articles about your company, etc. The more your CPA knows about your business the better position you and he will be in when you really need his advice.

Hold your accountant accountable!

You don’t have to accept mediocre service. If your accountant isn’t paying attention, let him know. If the service doesn’t improve, switch.

Ask what else your CPA can do for you.

From break-even analysis to strategic planning, your CPA should be available for your business needs. Ask what else he thinks you could use to manage your business better.

I encourage all of my clients to keep in contact with me. A phone call, usually not charged to the client, can be an effective way of letting me know what is going on. Also, I have an e-mail address to aid in efficient and effective communication with my clients.

 

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